FREQUENTLY ASKED QUESTIONS
For any enquiry, please refer to our customer service for further information
Office : +608 821 0069
The best time to visit is from April to September. Outside of this period you might need flexibility of schedules to travel as the sea can be rough at times. However, since we are in a tropical country, there is really not much difference in seasons throughout the year. Hence anytime is considered a good month to visit.
In the event that the trip is cancelled by us due to factors that are beyond our control such as weather or sea condition, you may refer to our refund policy.
No, these items are not provided.
Yes. You may bring your own equipment for your own comfort. Though price will remain the same.
Bahasa Melayu may be the official language of the country but English is very widely spoken and is in fact the language of business in Malaysia. Bahasa Melayu uses the Romanic alphabet and there are many words which sound the same as English although their spelling may be a little different, e.g. you can find a 'teksi' outside the 'restoran'.